When a 58-year-old patient required a 23-day hospitalization for severe sepsis with septic shock and multiple complications, H.H.C. Group not only identified significant savings opportunities beyond the existing PPO discount but also leveraged the expertise and experience of its attorney-led negotiating team to achieve these exceptional results. Real people engaged directly with the hospital's chief financial officer and worked persistently to secure an additional $261,105.95 in savings, reducing the final reimbursement by 53.1% beyond the PPO allowed amount.
CASE SNAPSHOTComplex, high-dollar inpatient claims sometimes require more than standard negotiation timelines. Although this claim had already received a substantial PPO discount, additional savings opportunities remained. Reaching the appropriate decision-maker and allowing time for internal review were critical to achieving the best possible financial outcome and not leaving money on the table.
We don't take the easy road.
H.H.C. Group verified the outstanding balance with the provider's billing department and identified the hospital's chief financial officer as the key decision-maker. After presenting a settlement proposal, H.H.C. Group maintained regular communication with both the client and provider, requesting additional time to continue negotiations while the proposal remained under review. On the 20th day, the provider executed the agreement, demonstrating that patience, persistence and strategic communication can produce meaningful savings.
Successful negotiations don't always happen overnight. Sometimes achieving the best outcome requires patience, persistence and knowing when to continue the conversation. H.H.C. Group combines experienced attorney-led negotiators, strategic and personal provider relationships and consistent client communication to uncover savings opportunities others may leave behind. It's this combination of clinical and financial expertise that differentiates our approach and enables out team to optimize savings.
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