September 02, 2025
Overview
A high-dollar, cancer-related claim flagged early using a "trigger code" led to rapid, deep savings for a large Midwestern TPA. The term "trigger code" means the claim was flagged early for potential high cost. Without fast action, the claim could have slipped through under "standard processing" — pushing unnecessary costs onto the plan and possibly activating stop-loss.
This claim involved multiple cancer-related procedures performed at a Southern U.S. medical center, a facility H.H.C. Group had successfully negotiated with previously and maintained a relationship with the hospital's financial executive team. Though the claim was in-network and subject to PPO pricing, the initial liability still threatened to push the TPA into stop-loss territory.
Challenge
The provider billed $120,027 for laparoscopic radical prostatectomy and lymphadenectomy related to malignant neoplasm of the prostate, a critical cancer staging and treatment procedure. Even after PPO discounts, the allowed amount remained $88,268, far too high for the TPA to absorb without risk.
Solution
H.H.C. Group's attorney-led negotiator quickly leveraged an existing relationship with the hospital's financial decision maker, saving crucial time and raising the odds of success. Backed by internal benchmark data and 30+ years of complex claim negotiation expertise, the team:
- Used clinical context and historical precedent to propose a fair, defensible payment.
- Highlighted the inefficiency of relying on PPO discounts alone for high-cost, in-network cancer procedures.
- Closed the deal within 5 business days, start to signed agreement.
The Results
- Billed Charges: $120,027
- PPO Allowed Amount: $88,268
- HHC Negotiated Payment: $30,000
- Incremental Client Savings: $58,268
- % Saved vs PPO Allowed: 66.0%
- Turnaround Time: 5 business days
Real People. Real Savings.
Trigger codes aren't just red flags, they're opportunities. In this case, H.H.C. Group helped the TPA avoid a catastrophic overpayment by acting fast, leveraging negotiation experience and moving beyond standard PPO discounts.
Even on in-network claims, significant savings are possible, with the right partner and the right relationships. H.H.C. Group goes beyond standard reviews, stepping in quickly, strategically and effectively to secure real results — every time.