H.H.C. Group Releases 2019 Client Survey Results

January 02, 2020 HHC Group has released the results of its annual client survey. The survey is designed to assess the company's performance and help identify its clients' greatest needs and concerns going into 2020.

Survey respondents reported they are getting a very good bang for their buck. Eighty-eight percent rated the value they receive for the price they pay as "outstanding". Importantly, they ranked the company's quality products and solutions as excellent and said the strong savings HHC generates give them a significant advantage in today's competitive marketplace. Almost 90% described that advantage as "Vital" or "Big".

Respondents also reported that HHC Group delivers on its promise of providing superior service. They gave the company high ratings for meeting or beating turnaround deadlines, promptly returning emails and phone calls and getting them what they need when they need it. They said they appreciated having direct access to everyone in the organization, including the president and CEO. They said that HHC's people listen to them and truly care about their businesses. Finally, they told us that the sales people are problem solvers who know our products and understand the industry.

"We are very pleased that the savings we provide continue to give our clients an advantage and that the service we provide enables them to do their jobs more effectively and efficiently", said Bruce Roffé, H.H.C. Group's President and CEO. "We look forward to supporting them in achieving their goals in 2020 and for many years to come."

About HHC Group

HHC Group is a leading national health insurance consulting company providing a wide range of cost containment solutions for Insurers, Third Party Administrators, Self-Insured Employee Health Plans, Health Maintenance Organizations (HMOs), ERISA and Government Health Plans. H.H.C. Group utilizes a combination of highly skilled professionals and advanced information technology tools to consistently deliver targeted solutions, significant savings and exceptional client service.

HHC Group's services include Claim Negotiation, Claim Repricing, Medicare Based Pricing, DRG Validation, Medical Bill Review (Audit), Claims Editing, Medical Peer Reviews/Independent Reviews, Independent Medical Examinations (IME), Functional Capacity Evaluations (FCE), Case Management, Utilization Review, Data Mining, Disease Management and Pharmacy Consulting.

For additional information about HHC Group and our services, visit www.hhcgroup.com or contact Bob Serber at rserber@hhcgroup.com or 301-963-0762 ext. 163.